24/7 on-site pet care in Palm Desert (760) 699-8328 · Mon–Sat 8–5 · Sun 10–4
Plan Ahead

Guest Requirements and Boarding Policies

Review Barkingham’s current pet health, temperament, check-in and cancellation requirements before your visit. Contact the hotel to verify policies because requirements may be updated.

Vaccinations

Published requirements include Bordetella, Rabies, DA2PP, Leptospirosis and canine influenza for dogs. Published cat requirements include Rabies, Feline Leukemia and FVRCP.

Assessment and Eligibility

A completed service agreement and a temperament assessment or boarding trial may be required depending on the service. Barkingham’s published policy does not accept dogs under six months, aggressive animals, acutely ill pets, uncontrolled medical conditions or pets experiencing excessive anxiety or stress.

Check-In and Check-Out

Published boarding check-in is during business hours, generally 9:00 AM–3:00 PM. Check-out is by 12:00 PM, after which additional fees may apply. Dogs should arrive on a regular collar and leash; cats should arrive in a carrier.

Cancellations

Published policy requires cancellation at least 48 hours before the reservation, or 72 hours during holidays, to avoid applicable fees.